Well today has been a financially fucked day!

I contacted Neilen’s Conveyancing this morning to find out why I had received a rates notice from Kyogle Council.  The conveyancer said the rates had been paid to the council and that I shouldn’t have got a notice.  They also said I should contact the council for further information.  I contacted Kyogle Council and was told the conveyancer hadn’t taken into account that the old owners had a pensioner discount on their rates and that $125.01 was still outstanding.  When I called the conveyancer to tell them what had happened all they said was “sorry”.

Then, this afternoon I got a call from Lismore Toyota to say they had stuffed up when I got the timing belt changed on my ute and they had forgotten to invoice me for the new radiator that I got at the time.  When I took the ute in to get the timing belt I asked them to do a quick once over and make sure the car was ok.  Instead of spending the $600 they quoted for a timing belt replacement I was charged $900 due to the other work that had to be done so it came as quite a surprise that they had forgotten to add a $500 radiator to the invoice.

So in summary, it seems that companies are either incapable of perferming the task they are employed for, or they are incapable of billing for it correctly.

Do I have any legal recourse about either of these issues? I doubt it, they no doubt have some disclaimer or there isn’t legislation to protect the consumer from organisations that prove themselves to be capable of 98% of a job, but fail dismally at the last 2%.

At least the coffee shop I always go to is capable of making a take-away latte with 2 sugars and consistantly charges $3.30 for it (and gives me every 10th one free) and can even correctly calculate the change, if only other companies were capable of the same basic mathematics!

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